Terms of service

Last Updated: July 2026

These Terms of Service apply to your use of naduohome.shop and to purchases made through this website.

By visiting our website or placing an order, you agree to these terms. Please read them before using our services.

1. Store Information

This website is operated by:

Zhejiang Naduo Daily Necessities Co., Ltd.

Naduohome primarily serves customers in the United States. Orders are fulfilled and shipped through our U.S. logistics and fulfillment partners.

2. Website Use

You may use this website only for lawful personal shopping purposes.

You must not:

  • Use the website for fraudulent or unlawful activities
  • Interfere with the operation or security of the website
  • Attempt to access restricted systems or customer information
  • Submit false, misleading, or unauthorized information

We may restrict access to the website when necessary to protect customers, our business, or the security of our services.

3. Product Information

We aim to provide accurate product descriptions, images, materials, dimensions, colors, prices, and availability.

Actual product colors may vary slightly because of screen settings, lighting, material texture, or normal manufacturing differences.

Product dimensions may have minor variations within reasonable manufacturing tolerances.

If an obvious error appears in a product listing, price, or availability status, we may correct the information before fulfilling the order.

4. Orders

Submitting an order does not guarantee acceptance.

An order is accepted after payment has been authorized and the order has entered processing.

We may cancel or limit an order when:

  • Payment cannot be authorized
  • The product is unavailable
  • The order information appears incorrect or fraudulent
  • A pricing or listing error has occurred
  • The delivery address cannot be served

If we cancel a paid order, the applicable payment will be refunded to the original payment method.

5. Prices and Payment

All prices are displayed in U.S. dollars unless otherwise stated.

Applicable shipping charges and taxes are shown during checkout before payment is completed.

Customers must provide accurate billing and payment information.

Payment processing may be handled by secure third-party payment providers. Naduohome does not directly store complete payment card details.

6. Shipping

Orders are shipped according to our Shipping Policy.

Shipping charges, processing times, estimated delivery times, destination restrictions, and tracking information are described on the Shipping Policy page.

Delivery estimates are not guaranteed and may be affected by carriers, weather, holidays, incorrect addresses, or other circumstances outside our reasonable control.

7. Returns and Refunds

Returns, refunds, damaged products, incorrect products, and order cancellations are handled according to our Return and Refund Policy.

Customers should review that policy before placing an order.

8. Intellectual Property

The website content, including text, graphics, logos, layout, and original product photographs, may not be copied, reproduced, distributed, or used for commercial purposes without permission.

Third-party names, trademarks, or content remain the property of their respective owners.

9. Third-Party Services

Our website may use third-party services for payment processing, shipping, analytics, hosting, and other functions.

We are not responsible for independent third-party websites or services that are not operated by Naduohome.

10. Limitation of Liability

To the extent permitted by applicable law, Naduohome is not responsible for indirect, incidental, or consequential losses arising from the use of this website or its products.

Nothing in these terms excludes rights or remedies that cannot legally be excluded.

11. Privacy

Personal information is handled according to our Privacy Policy.

By using the website, you acknowledge that information may be processed as necessary to complete orders, provide customer support, prevent fraud, and operate the website.

12. Changes to These Terms

We may update these Terms of Service when necessary.

The updated version will be published on this page with a revised “Last Updated” date.

Continued use of the website after an update means that the revised terms apply to future use and purchases.

13. Governing Law

These terms are governed by applicable laws and regulations, without limiting any mandatory consumer protections available to customers.

14. Contact Information

Naduohome Customer Support

Email:
service@naduohome.shop

Phone:
(+1) 213-720-2518

U.S. Customer Service and Fulfillment Address
3200 Kirkwood Highway
Wilmington, DE 19808
United States

Operating Company
Zhejiang Naduo Daily Necessities Co., Ltd.

Registered Business Address
No. 60 Jinshan Avenue
Comprehensive New District, Pingdu Subdistrict
Qingyuan County, Lishui, Zhejiang
China

The U.S. address is used for customer service and fulfillment support. It is not the registered business address of the operating company.